Better conversations Stronger collaboration Renewed trust
Helping leaders guide their conversations through change - with care, clarity, and confidence.
“People don’t understand each other, and everyone blames oneself or the other.”
When conversations break down, so does everything else.
Transitions often carry the challenges: The hardest part isn’t the process - it’s the conversations.
Misunderstanding and misalignment
Hard conversations avoided
Broken trust and low retention
Wasted time, energy, and potential
The result? Stress, burnout, low engagement, poor performance and strained relationships.
Better conversations are not just possible
They are the key to leading change well
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Navigate Difficult Conversations
I prepare you for any high-stakes conversations such as layoffs, restructuring, cultural integration to preserve dignity and reputation.
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Build Trust Across Differences
During any type of transition, connect at a human level and create space for understanding across cultures, generations, and roles - turning potential conflict into connection.
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Protect Time, Energy & Relationships
Reduce misunderstandings, prevent conflicts from escalating, and keep relationships intact - saving your organisation its most valuable resources.
I’m Sofia Mourato, founder of The Communication Ecologist.
I help people facing transitions - I offer a different path: practical dialogue tools, practiced on your real challenges, that make it easier to listen, understand, and move forward together.
My approach is both visionary and hands-on. Drawing on the Nonviolent Communication model, I create learning spaces where people discover that change begins not by waiting for others, but by shifting how they think, listen, and communicate. This simple shift unlocks stronger collaboration, renewed trust, and healthier cultures - at work and beyond.
FAQs
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Nonviolent Communication (NVC) is a communication model developed by Marshall B. Rosenberg. It consists of four key steps:
Observation: Describe a situation without judgment.
Feelings: Express your emotions related to the situation using "I" statements.
Needs: Identify your unmet needs or values tied to your feelings.
Requests: Make clear, actionable requests to meet everyone’s needs.
NVC promotes empathy, active listening, and conflict resolution by fostering understanding and compassion in communication.
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When it comes to our interactions and practices these are the four foundation pillars of The Communication Ecologist communication’s approach:
Interdependence
We can recognise that our communication is not just a one-way process, but rather a dynamic interaction that involves multiple people and factors. By acknowledging interdependence, we can be more mindful of how our words and actions might affect others.
Sustainability
Effective communication can help to promote sustainable practices by educating and engaging stakeholders about the importance of environmental conservation and encouraging them to take action.
Diversity
Communication can promote diversity by facilitating understanding and empathy between different groups and cultures, promoting inclusive language, plus advocating for equal representation.
Regeneration
Communication can play a crucial role in promoting regeneration by encouraging innovative thinking and promoting sustainable practices that restore and renew natural resources.
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In the complete eight week training these are the covered topics:
Week 1 - How to just listen
Week 2 - How to stick to facts instead of stories
Week 3 - How to enjoy receiving and giving a “NO”
Week 4 - How to ask for what you want so you are more likely to get it
Week 5 - How to enjoy anger and conflicts
Week 6 - How to practice radical responsibility
Week 7 - How to give and receive effective feedback
Week 8 - How to say “sorry” and “thank you”
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The easiest way to know is to fill in the inquiry form and schedule a first 30 minutes complimentary call with me.
You can also email me directly sofia@thecommunicationecologist.com
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All TCE services are targeted both to teams and individuals. A fee range adjustment will be discussed during our first 30 min. complimentary call.
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All TCE services are available in three settings: online, in-person and hybrid. Whatever option fits your needs best.
I’m based in Amsterdam and available to work in all time zones with due planning.
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I am available to work without extra charges in Amsterdam only.
I am open to travel anywhere globally with covered travel, accommodation and per diem expenses.
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AFTER MEDIATION:
Included in my fee
Follow-Up Meetings: three thirty minutes periodic check-ins in the first 6 months to ensure resolution is maintained.
Feedback & Assessments: I collect feedback and assess resolution effectiveness.
Conflict Prevention: strategies to prevent future conflicts.
Resources: I share books, articles and videos.
Not included in my fee
Communication Skills: training to enhance communication abilities.
Mediation Support: I’m available for future mediation if needed.
Conflict Coaching: Personalised coaching for specific challenges.
AFTER TRAININGS:
Included in my fee
Practice: Conduct practice sessions and role-play scenarios with real-life examples.
Action Plans: Create customised plans for real-life application.
Self-Reflection: Promote self-assessment and journaling.
Resource Sharing: Share relevant articles, books, and resources.
Not included in my fee
Group Workshops: Organize support groups for shared experiences.
Advanced Training: Offer specialised training sessions.
Networking: Encourage participation in networking events or organisations for skill practice and connections.
AFTER CONSULTANCY:
Included in my fee
Implementation Guidance: Assist in executing recommended strategies.
Adaptation: Help adapt strategies to changing circumstances.
Documentation: Provide clear documentation of recommendations.
Resource Access: Share relevant tools and resources.
Feedback Loop: Establish a feedback mechanism for improvements.
Not included in my fee
Progress Monitoring: Regularly review progress and results.
Training & Workshops: Conduct training sessions for clients’ team.
Performance Metrics: Define and track key performance indicators.
Long-Term Planning: Assist in long-term strategic planning.
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Click the button BOOK A FREE DISCOVERY CALL or simply email me sofia@thecommunicationecologist.com
Thank you for being interested! I’m super excited to get to know who you are and what you need.
Are you still wondering about something else? You can email me directly sofia(at)thecommunicationecologist(dot)com, and I will reply to you within 24 hours.
Or, you can book a free 30 minutes discovery call HERE